About the Client

The Listening Place is a London-based charity providing free, face-to-face support for people who feel life is no longer worth living. Staffed by trained volunteers and supported by mental health professionals, The Listening Place offers a vital service for those in suicidal crisis—operating with discretion, empathy, and humanity.

Client Challenge

The Listening Place faced increasing pressure from ageing on-premises infrastructure. Their environment—based on legacy VMware systems—was difficult to maintain, expensive to license, and lacked the flexibility to evolve with the charity’s growing needs. Without in-house cloud expertise, they needed a reliable partner to deliver a secure, stable, and cost-effective cloud solution.

Partner Solution

Dudobi designed and delivered a cloud environment on AWS that was tailored to the charity’s requirements and budget. By consolidating their services onto a single, right-sized LAMP stack, we simplified the architecture while maintaining performance and security.

The solution introduced secure remote access for administrators, automated backup, and real-time monitoring—reducing the burden of infrastructure management. We also ensured the environment aligned with data protection and operational risk standards applicable to UK charities.

Results and Benefits

The AWS migration helped The Listening Place achieve:

• Simplified Operations: Consolidated workloads onto a single server to reduce cost and complexity.
• Improved Reliability: Automated monitoring and backups delivered greater uptime and peace of mind.
• Security & Compliance: Introduced essential controls to protect sensitive user data and ensure regulatory alignment.
• Mission-Focused Efficiency: Freed from infrastructure maintenance, staff could focus more on service delivery and volunteer support.

Today, The Listening Place operates on a stable, efficient AWS platform—giving their team the tools and confidence to keep supporting vulnerable individuals with care and dignity.

About the Partner

Dudobi is a forward-thinking technology solutions provider specialising in cloud-based solutions for businesses across various industries. With expertise in AWS services, Dudobi helps clients automate and optimise their infrastructure and workflows, delivering scalable, secure, and cost-efficient solutions. Our team of AWS-certified experts works closely with clients to drive innovation and improve operational efficiency, empowering them to achieve their business goals and improve customer experiences.