About the Client

SA Venues is a leading online travel platform specializing in accommodation bookings, travel guides, and tourist information across South Africa. The company connects travellers to thousands of accommodation options, providing seamless and reliable booking experiences through its robust online portal.

Client Challenge

SA Venues’ AWS environment, supporting both production and development EC2 instances, faced critical challenges:

• Limited real-time visibility into instance health and compliance status.
• Increasing difficulty managing operational tasks across multiple instances.
• Manual, time-consuming audit processes that created bottlenecks during compliance reporting

As SA Venues scaled its operations, these challenges risked compromising their platform’s reliability, security, and audit readiness.

Partner Solution

To address these issues, a comprehensive AWS Systems Manager solution was implemented according to AWS best practices.

Key elements included:

• Session Manager: Enabled secure, auditable remote administration without needing SSH access.
• Fleet Manager: Centralized instance management across production and development environments.
• Patch Manager: Automated patch deployment through maintenance windows, ensuring consistent security updates.
• Run Command: Standardized and automated routine operational tasks across EC2 fleets.
• Inventory and Compliance: Enabled real-time visibility into instance configurations and patch compliance status, streamlining audit processes.

Integration with CloudTrail, CloudWatch, and GuardDuty ensured complete operational monitoring and security.

Results and Benefits

The AWS Systems Manager solution delivered measurable benefits for SA Venues:

• 60% faster compliance audit preparation with real-time dashboards and automated reporting.
• 40% reduction in time spent on routine operational tasks through automation.
• Elimination of SSH-based access, strengthening the overall security posture.
• Improved platform reliability through proactive health and compliance monitoring.

SA Venues now operates a more secure, efficient, and audit-ready AWS environment, enabling the team to focus more on enhancing their customer experience and growing their platform.

About the Partner

Dudobi is a forward-thinking technology solutions provider specialising in cloud-based solutions for businesses across various industries. With expertise in AWS services, Dudobi helps clients automate and optimise their infrastructure and workflows, delivering scalable, secure, and cost-efficient solutions. Our team of AWS-certified experts works closely with clients to drive innovation and improve operational efficiency, empowering them to achieve their business goals and improve customer experiences.