When your AWS environment works but isn’t optimised, expert management transforms potential into performance.

The Client

FSPHub operates a comprehensive financial services platform that requires the highest levels of security, performance, and regulatory compliance. Their platform serves financial institutions with mission-critical services where downtime isn’t just costly—it can impact market operations and client trust. Operating in the heavily regulated financial services sector, they need infrastructure that not only performs but demonstrably meets stringent compliance requirements whilst controlling escalating operational costs.

The Breaking Point

FSPHub faced a common challenge for growing financial technology companies: their AWS environment had been initially provisioned by their development team, but they recognised critical gaps that threatened their growth and compliance:

• Escalating costs without performance gains — AWS spend increasing by 30% annually without corresponding improvements in platform capability
• Architecture inefficiencies — initial setup didn’t follow AWS best practices, creating hidden costs and performance bottlenecks
• Security management complexity — ensuring compliance with financial services regulations without dedicated expertise
• Lack of ongoing optimisation — no systematic approach to cost control, performance tuning, or resource rightsizing
• Monitoring gaps — insufficient visibility into platform health, leaving them reactive rather than proactive
• Resource waste — instances and services oversized and not matched to actual workload requirements
• Compliance risks — need for ITIL-compliant service desk and comprehensive governance they couldn’t provide internally

For a financial services platform, these inefficiencies represented both operational risk and competitive disadvantage in a sector where performance and cost control directly impact client relationships and regulatory standing.

How AWS Managed Services Solved Their Challenge

The core problem: FSPHub needed their AWS environment to perform at financial services standards while controlling costs, but lacked the specialized expertise to optimise and manage complex financial technology infrastructure.

Dudobi’s managed services solution

Continuous Cost Optimisation Management

Our managed services team continuously monitors their AWS spend, implementing ongoing cost optimisation strategies that delivered a 30% reduction in monthly costs whilst improving performance. A key element of this optimization was migrating their compute workloads to AWS Graviton processors, which delivered up to 40% better price-performance compared to traditional x86 instances. We proactively identify cost-saving opportunities before they impact budgets, and the Graviton migration demonstrated our commitment to leveraging AWS’s latest innovations for client benefit.

24/7 Financial Services-Grade Monitoring and Support

We provide round-the-clock monitoring specifically designed for financial services platforms, ensuring compliance requirements are met while maintaining the high availability that financial institutions demand from their technology partners.

Proactive Performance and Security Management

Our managed services include continuous performance tuning and security monitoring that ensures their platform meets stringent financial services standards without requiring them to build internal expertise in AWS security and compliance.

ITIL-Compliant Service Management

We provide comprehensive ITIL-compliant incident management, change control, and service desk operations that meet financial services governance requirements while reducing operational overhead.

Strategic Architecture Evolution Management

Our managed services team continuously evaluates and implements architecture improvements, ensuring their platform evolves with both AWS innovations and changing financial services requirements.

The Ongoing Managed Services Value

What Dudobi’s managed services deliver every day:

Elimination of Cost Waste, and Budget Uncertainty

FSPHub’s team can focus on financial services innovation and client relationships, knowing their AWS costs are expertly managed and continuously optimised by specialists who understand both AWS pricing and financial services requirements.

Guaranteed Compliance Without Internal Compliance Expertise

Our managed services ensure their platform consistently meets financial services regulatory requirements, providing audit trails, security monitoring, and governance documentation without requiring expensive internal compliance specialists.

Continuous Performance Improvement Without Technical Debt

We continuously optimise their architecture and implement new AWS features that improve performance and reduce costs, ensuring their platform evolves without accumulating technical debt or requiring internal AWS expertise.

Predictable, Scalable Operations Under Regulatory Oversight

With our managed services handling security, compliance, and performance monitoring, they can confidently scale their platform knowing all financial services requirements are maintained throughout growth.

Key AWS Services used

• AWS Graviton-based EC2 Instances – Migrated compute workloads to ARM-based Graviton processors, delivering up to 40% better price-performance and contributing significantly to the overall 30% cost reduction whilst maintaining the performance required for financial transaction processing.
• AWS Global Accelerator – Optimises traffic routing and reduces latency for international users, addressing their geographic performance challenges.
• Application Load Balancer – Intelligently distributes traffic across multiple instances, solving their traffic distribution inefficiencies and performance bottlenecks.
• Amazon RDS MySQL Multi-AZ with ElastiCache Redis – Provides high-availability databases with intelligent caching, dramatically improving response times for financial transactions.
• AWS Cost Explorer with Reserved Instances – Enables the 30% cost reduction through rightsizing recommendations and strategic capacity planning, addressing escalating AWS costs.
• Amazon CloudWatch with Custom Dashboards – Provides comprehensive platform health visibility, solving their insufficient monitoring and metrics gaps.
• AWS Config – Automatically monitors configuration compliance against financial services standards, addressing their regulatory compliance complexity.
• AWS Security Hub – Centralises security findings and compliance management, meeting stringent financial services regulatory requirements.

Success Metrics Delivered Through Managed Services

• Cost Optimisation Achievement: 30% reduction in AWS spend through continuous managed optimisation
• Performance Improvements: Enhanced platform stability and better database performance through ongoing tuning
• Security Enhancement: Improved security posture with continuous monitoring and compliance maintenance
• Operational Excellence: ITIL-compliant service management with proactive issue resolution
• Strategic Value: Ongoing architecture improvements and modernisation recommendations that keep them competitive

Client Testimonial

“When we first ventured into AWS for our new tech stack, we were drowning in a sea of options. I felt overwhelmed. Our developer was out of their depth, and we knew we needed a lifeline. Enter Dudobi.

From our first conversation with them, we knew we’d found more than just a service provider. We’d found a partner who took the time to truly understand our needs. They didn’t just throw technical jargon at us; they presented a roadmap that included clear options, implications, and recommendations that made sense for our business.

As our requirements grew and we faced potentially costly infrastructure adjustments, Dudobi proved their worth time and again. They skilfully balanced our performance needs with cost-saving opportunities, confirming that partnering with them was the right decision.

Now, we no longer lose sleep over our AWS infrastructure. With Dudobi as our trusted AWS partner, we have the peace of mind to focus on what we do best – running our business. They’ve transformed our AWS experience from a source of stress to a well of confidence.” – Sean

The Ongoing Business Impact

The managed services transformation: FSPHub no longer worries about AWS optimisation, compliance management, or escalating costs. Our ongoing managed services transformed their AWS environment from a functional platform into a competitive advantage, enabling them to focus on financial services innovation while we ensure their infrastructure operates at industry-leading standards.

For FSPHub, the transformation provided not just cost savings but a complete managed services foundation that ensures their financial services platform operates with the reliability, security, and efficiency that their sector demands, while maintaining the cost control that drives profitability.

About Dudobi

We’re AWS cloud architects with a difference. While most AWS partners lead with their certifications, we lead with understanding. Since 2000, we’ve focused on one thing: making cloud computing less of a burden and more of an advantage for our clients.

As an AWS Advanced Tier Services Partner, we transform complex AWS environments into hassle-free foundations that deliver absolute security, optimisation, and uptime. Our team of AWS-certified experts doesn’t just implement technology — we create custom roadmaps that turn your AWS journey from a maze into a straight line.

Our approach is deliberate: we build solutions that fade into the background, allowing you to focus on what you’d rather be doing — running your organisation, not managing cloud infrastructure.

That’s not just a promise. It’s our guarantee: peace of mind, or your money back.