This world-class online college, serving around 30,000 learners nationwide with education and vocational training, faced significant hurdles with their AWS-hosted learning platform. Plagued by poor customer service from their incumbent provider, recurring downtime, and unpredictable billing, they sought a partner to revitalise their cloud infrastructure and operations.

Dudobi stepped in with a comprehensive approach, beginning with a thorough server audit against configuration, security, and best practice standards. This was coupled with a detailed cost analysis of monthly AWS resource usage. The resulting report, complete with a RAG dashboard, provided clear, prioritised recommendations for improvement.

The outcomes were transformative. Dudobi’s 24/7 monitoring allowed for proactive issue resolution, dramatically reducing downtime impact on critical operations. Implementation of best practices included regular patching, enhanced security measures, and an improved backup strategy. Perhaps most notably, the college’s monthly AWS spend was slashed from over $2000 to less than $600, addressing the common issue of unchecked cost growth in ‘unmanaged’ AWS environments.

This partnership not only resolved immediate technical challenges but also empowered the college to focus on its core mission of education. By optimising their AWS infrastructure, Dudobi helped transform a source of frustration into a robust, cost-effective platform for delivering quality online learning experiences.

Key improvements included comprehensive monitoring, regular system updates, enhanced security, optimised backup procedures, and significant cost reduction, all contributing to a more reliable and efficient educational platform.